PRIVACY POLICY

At ARKbar Beach Club & Resort, we value the privacy of our guests, website visitors, and event attendees. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website, attend our events, or use our services.

 


 

1. Information We Collect

Personal Information

We collect personal information you provide to us directly, such as:

  • Contact details (name, email address, phone number).
  • Booking details (hotel reservations, event tickets, etc.).
  • Event participation (for event bookings and attendance).

Automatically Collected Information

When you visit our website, we may collect non-personal information automatically, such as:

  • Device Information: IP address, browser type, operating system, device type.
  • Usage Data: Pages visited, time spent on the site, clicks, and other actions.
  • Cookies: We use cookies to improve your experience and tailor content

 


 

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Processing bookings: To complete your reservations for hotel rooms, events, and restaurant reservations.
  • Event management: To manage event registrations, ticket sales, and guest lists.
  • Marketing and promotions: To send updates about upcoming events, special promotions, and offers (only if you’ve opted in).
  • Photography: We may use photos and videos taken during events for marketing and promotional purposes, including on social media and our website.
  • Improving our services: To analyze trends and enhance our website, services, and customer experience.

 


 

3. Event Photography and Media Consent

As part of our events, we may take photographs and videos of attendees for promotional and marketing purposes. By attending an event, you consent to the use of your likeness in these materials. If you do not wish to be photographed or filmed, please inform our staff at the event.

You have the right to request the removal of any media in which you appear. Please contact us at [your email address] if you wish to exercise this right.

 


 

4. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted partners to provide services such as:

  • Payment processors: To process payments for bookings or event tickets.
  • Email marketing platforms: For sending you newsletters, updates, and promotional content (only with your consent).
  • Legal authorities: In cases where we are required to do so by law or to protect our rights.

 


 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 


 

6. Your Rights and Choices

You have the right to:

Access your information: Request a copy of the personal data we hold about you.

  • Correct inaccuracies: Request correction of any inaccurate or incomplete personal information.
  • Opt-out of marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link at the bottom of our emails.
  • Request deletion: Request that we delete your personal information, subject to legal obligations.

To exercise any of these rights, please contact us at [your email address].

 


 

7. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

 


 

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

 


 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and collect information about your browsing behavior. For more information, please refer to our

 


 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or business needs. When we make changes, we will update the “Last Updated” date at the top of this policy.

 


 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ARKbar Beach Club & Resort
Email: [your email address]
Phone: [your phone number]
Address: [your address]
Website: [your website link]

 


 

12. Governing Law

This Privacy Policy is governed by the laws of Thailand. Any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts in Koh Samui.

Pop-up-and-save-mailing-list

DINE WITH US

Please fill in all your details to confirm your booking at our Street-side restaurant (HIP- Restaurant) 

Please note* this form is not for the beach club. If you’d like to make a booking for the beach club please click the link below:

BEACH CLUB BOOKING